Office Policies

Office Hours

Appointments are available between the following hours:

Monday – Wednesday: 8:15 a.m. - 5 p.m.
Thursday: 9 a.m. - 5 p.m.

Appointments

Your scheduled appointment time has been reserved specifically for you. We request 48-hours notice if you need to cancel your appointment. We are aware that unforeseen events sometimes require missing an appointment. After missing your second appointment without notifying us 48 hours in advance, you will be charged an additional fee.

Financial Information

Our office accepts Visa and MasterCard credit cards. We offer interest free contracts to assist you with affording orthodontic treatment. At your initial appointment, we will thoroughly explain your options so that we can accommodate your needs.

Insurance

If your insurance covers orthodontic treatment, you will receive the benefit of reduced personal costs. Many insurance policies have a lifetime orthodontic benefit that is distinct from regular dental insurance. Remember that insurance policies vary, and we will review your insurance to determine the appropriate course of action. Once treatment has started, we will assist you with filing your claims.

To help us with your insurance filing, please make sure to complete the insurance questions on our questionnaire.

Please remember that orthodontic insurance is a benefit for you or your child. If, during the course of treatment, your benefits change, the financially responsible party is accountable for all charges.